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Annie
Tan

Facilitator, Consultant and Coach

Annie Tan has more than 10 years of HR and training experience who specializes in leadership competencies including change management, performance management, employee relations and interviewing skills.

In DBS, she spearheaded the setting up of the SME hotline and led teams to support SME & Wealth customers in the Customer Centre (an award-winning in-house 600 seats Call Centre).

As the Head of Onboarding in DBS Learning & Talent Development, she manages a team of HR Executives & Learning Specialists where she was responsible for call centre recruitment, performance management, employee engagement and relations.

As the Deputy to the Head of Leadership Institute, Annie successfully designed and facilitated programmes on Leadership, Professional Development, Performance Management and Cultural Development for DBS across the region. She was also part of the curriculum design for the selection and interview programme.

Currently, she is a Results-based Certified Coach for individuals who aim to enhance their life, work, and career. She is also working towards her Associate Certified Coach (ACC) status under the International Coach Federation (ICF).

She uses a blend of learning & development approaches including assessment tools, role plays and experiential activities which allow participants to learn and apply practical techniques to deal with workplace situations successfully. Annie had worked with many clients in their employee and organisational development journey towards building a well-trained organisation. Fluent in English and Chinese, Annie has delivered programs in Indonesia, Maldives, China, Taiwan, and India.

Clients who have engaged Annie for similar workshops are Changi General Hospital, Bordier & Cie (Investment Bank), Young Living, Netlink Trust, Munich RE, UTC Aerospace and Great Eastern Life.

Annie believes in continuous learning and empowering others. Her value in life is having an abundance mentality. She currently sits as an EXCO member with the International Association for Facilitators. Annie also spends her time mentoring budding trainers and facilitators.

Experience and credentials

  • Associate Adult Educator (AAE) by Institute of Adult Learning
  • Masters of Leadership in Organisational Learning
  • Post Grad in Human Capital Management
  • Certified Agile Organisation and Leadership (Scrum Alliance)
  • Certified Coach for Results-based Coaching (NeuroLeadership)
  • Certified Neuro-Linguistic Practitioner
  • Certified Practitioner for MBTI, DISC & FIRO-B
  • Certified Organisational Development Practitioner (Roffey Park)
  • Certified Cultural Transformational Tools by Barrett Values Centre
  • Certified Facilitator Team Psychological Safety
  • Certified MasterCoach Workplace Coaching
  • Certified Process Facilitation Skills Facilitator
  • Advanced Certificate in Training and Assessment (ACTA)

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